In the event of construction and/or material defects, we ensure simultaneously on two levels that these can be validated and enforced on schedule.
Operational level: as part of the maintenance work, our employees regularly carry out assessments of the systems, taking into account the warranty periods.
Administrative level: maintenance and monitoring of warranty periods and registers by the project managers.
Because the database is a key success factor in securing your claims, we put particular emphasis on the seamless documentation and maintenance of your warranty register and the on-schedule maintenance of your systems. This includes:
Maintenance of the warranty register
Documentation and processing of detected defects, and the initiation of optimisations
Tracking of individual warranty cases and coordination with the client
Enabling concession holders to draw on specialist expertise
Obtaining expert opinions when necessary
Sauter FM GmbH
Zentrale für Deutschland
Werner-Haas-Str. 8-10
86153 Augsburg