Quality & Processes
For the transparent management of your properties
SAUTER relies on structured processes and transparent reporting. Tasks and responsibilities clearly defined and documented. Proactive interface management ensures that tasks and responsibilities are clearly defined and documented.
Process-oriented quality management
Identifying negative developments early and introducing relevant corrective measures are two criteria for the success of facility management. Our quality management is process-oriented and is defined by internal audits in accordance with the management system. In this way, we guarantee continuous process optimisation.
Qualified staff guarantee customer satisfaction
Our understanding of quality comprises a high level of personal performance, quality-relevant selection of our partners, regular customer surveys and consistent further training of our staff. The latter is enhanced through the Group-wide SAUTER FM Academy learning platform for maintaining and developing know-how.
Implementation of legally required constraints
All the solutions from SAUTER facility management guarantee legal security and follow all the market-relevant legal provisions, standards and directives.