Quality & Processes

For the transparent management of your properties

SAUTER relies on structured processes and transparent reporting. Tasks and responsibilities clearly defined and documented. Proactive interface management ensures that tasks and responsibilities are clearly defined and documented.

Process-oriented quality management

Identifying negative developments early and introducing relevant corrective measures are two criteria for the success of facility management. Our quality management is process-oriented and is defined by internal audits in accordance with the management system. In this way, we guarantee continuous process optimisation.

Qualified staff guarantee customer satisfaction

Our understanding of quality comprises a high level of personal performance, quality-relevant selection of our partners, regular customer surveys and consistent further training of our staff. The latter is enhanced through the Group-wide SAUTER FM Academy learning platform for maintaining and developing know-how.

Implementation of legally required constraints

All the solutions from SAUTER facility management guarantee legal security and follow all the market-relevant legal provisions, standards and directives.